All Knomo bags purchased from Knomo.com are guaranteed for two years after purchase. All accessories (organisers, wash bags and wallets) are guaranteed for one year. If you find a fault with your product within these periods, we offer a free replacement service.

Please use this form to start your Warranty claim for any Knomo product bought from Knomo.com. For items purchased from approved retailers you will need to contact the retailer directly for more information regarding their policy. We cannot accept warranty claims for purchases made via unauthorised sellers, for example from Amazon and Knomo USA.

We aim to process all warranty claims within 4 weeks.  For more information and terms and conditions please view our Warranty page.

Looking to make a return of an item bought from Knomo.com? Please use the form found on the Returns page.