International Delivery information (click here to skip to this section)
We partner with Interpost and DHL for domestic and international purchases. Please refer to the Territory table for more information on delivery.
BREXIT UPDATE: As of 1st January 2021, all orders to the EU will be subject to the delivery destination VAT and will no longer be charged UK VAT at checkout. Please be aware the import VAT will be collected by the carrier prior to delivery if you are purchasing from the EU.
Your tracking won't necessarily update on a daily basis and this doesn't mean that your parcel isn't on route to you. The tracking can suddenly reflect it being at Customs or out for delivery.
No deliveries on the 26th & 27th of December and the 2nd of January as our warehouse will be closed.
Between 21st December & 3rd January, carriers may experience delays of 24hrs on some services. We advise our customers to shop accordingly so to avoid potential delays.
UK Mainland Delivery
Please note; All orders placed after 1pm will be shipped the following working day.
STANDARD DELIVERY - £4.95
- Tracked service
- Orders delivered within 3 - 5 working days
- Please note, if 3 failed attempts are made then the order will be returned back to KNOMO
We deliver all items Monday to Friday, 9.00am-6.00pm (although some of our carriers may deliver slightly earlier or later). We do not deliver during weekends and public holidays All our items are posted via courier within 5 working days.
Products may be sent out from multiple locations and therefore may arrive separately, but you won't incur additional delivery charges as a result.
We can't guarantee delivery within our usual timescales to a small number of remote rural areas.
Sorry, but we don't deliver to BFPO or PO Box addresses
Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address. If this affects an order you place, we'll notify you as soon as possible
On rare occasions, some items may be delivered outside the published timed windows.
We partner with Interpost and DHL for international purchases. Delivery Charges vary by country and are calculated and displayed during the checkout process prior to payment.
See a guide to shipping rates and times below. When you checkout you’ll find up to date and accurate rates in your chosen currency.
Please note international shipments may experience delays due to COVID-19. We cannot currently offer any estimated delivery dates at this time; however, we will endeavour to deliver your order to you at the first opportunity.
Takes up to 7 Business Days
Takes up to 7 Business Days
|Rest of Europe||Takes up to 14 Business Days
£6.50/€8 on orders over €150
£13.50, when spending less than €150
|United States||Takes up to 14 Business Days
$15-$30, calculated at checkout
|Rest of World||Takes up to 14 Business days
£30-£40, calculated at checkout
Transit times are always given in working days, and can be subject to customs delays. For international orders we use Interpost and DHL Express who give complete peace of mind with their tracked service. Please provide your mobile number when prompted at the checkout, as this will ensure that you receive delivery information and additional options via SMS as well as email.
Please be aware international deliveries may be subject to customs duties or taxes once the order reaches the destination country. Knomo has no control over any delays or charges and cannot predict if these might occur. Any charges must be paid by yourself; please check the email address you used to place your order, as customs normally contact you this way if necessary.
We apologize as we're currently experiencing a technical fault with our customer care email inbox, we will be in contact as soon as possible, thank you.
Email us at firstname.lastname@example.org